Frequently Asked Questions
Can you offer in-person sessions?
No, I only offer online sessions.
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What are the costs of your services?
A session costs EUR 82 per hour: 45 minutes of therapy and 15 minutes of administration related to the client (responding to emails, short parent meetings etc). Additional parent/ school meetings will be charged for per my hourly rate.
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Can I claim your fees from my health insurance?
Mind & Heart Consulting is a private practice and therefore not affiliated with any health insurances. It is your responsibility to share my invoices with your insurance to see whether they can cover any of the therapy costs.
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What is your cancellation policy?
All sessions need to be cancelled 24 hours prior to the scheduled time. You will be charged the full price if you do not cancel 24 hours before the session.
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What is the length of a therapy session?
Depending on the age and needs of your child, we could do 30-minute sessions, but generally sessions are 45 minutes in duration.
Can you collaborate with my child's school?​
Yes, I have extensive experience in working with/in schools to support students, so I would be happy to collaborate with your child's school to enhance support.
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How do I prepare my child for therapy?
Depending on your child's age, you can choose how you would like to talk to them about it. Getting help is not a 'bad' thing and it is important to not describe my support as such. I will do everything I can to make them feel comfortable during our sessions. If you need more guidance on how you can discuss this with your child, I would gladly give you guidance.
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